SAP Solution Manager 7.2 has a lot of upgrade from 7.1. In all honesty, it should have been named 8.0. There is an extreme difference in that 7.2 is a completely integrated platform.

Main Features in SAP Solution Manager 7.2 (Click on the titles to read more in depth about each section):

Process Management: It documents your current business processes and also describes the next generation of processes which you want to implement, customers can manage this process together with all assigned documentation all the way seamlessly into production.

Test Suite: As the recommended solution for all customers for both manual and automated testing. It offers preconfigured functionality with a seamless integration to other capabilities of Solution Manager such as Solution Documentation. It serves as a single source of truth, as there is no replication required to third party repositories.

Project Management: Providing functions to handle projects throughout the entire project life cycle. This spans from project initiation via planning, project execution, controlling, up to the closure of the project.

Business Process Operations: Providing methodologies and tools that help you utilize the full value of SAP applications by identifying improvement potentials, gaining a comprehensive business process overview and ensuring fast reaction on exceptional situations.

Application Operations: Providing System and Application Management capabilities for central monitoring, alerting, analytics, and administration of SAP centric solutions. It helps customers to reduce TCO by predefined content and centralized management tools for all aspects of operations in SAP Solution Manager.

Data Volume Management: Describing a process and provides tools and services to ensure that all aspects in the life-cycle for managing and controlling data are covered.

Change Control Management: Enabling you to control all software and configuration changes to your IT landscape. You need to plan and execute the changes in a consistent manner. It is essential that you can trace all changes in your system landscape and check at any time for possible risks to stability and security caused by changes. And you have to ensure that audit requirements are met.

IT Service Management: Covering all activities that are performed by an organization to plan, design, deliver, operate and control IT services. The SAP Solution Manager ITSM tool is compliant with, and certified by, ITIL. It is designed to support business processes and enables you to run every aspect of your service desk operations.

Custom Code Management: The central point of access for all functions that you use to monitor and manage the complete lifecycle of custom developments from requirement to retirement. Transparency on your custom code is the basis for optimization and an efficient custom code management. Implementing custom code enables you to extend the functionality of SAP standard software and adapt it to your company-specific needs.

Landscape Management: Comprises of installing new systems and changing existing systems. SAP Solution Manager provides additional information supporting your landscape management processes: System recommendations give you the option to quickly and easily get a list of recommended SAP Notes for a technical system, which should be implemented in the system.

If you’re interested in learning more about any of the capabilities within your SAP Solution Manager, CoreALM is more than happy to discuss in more detail. We have worked with many clients on the different topics above and our CoreALM experts have over 60+ years of combined experience working with SAP Solution Manager. Click here to set up a meeting.